Q: Why do I have to move my web site? What does website migration entail?

A: The website migration service on offer at Pondok Media Hosting is completely free and consists of moving all your files, databases and e–mails from your current hosting provider to your new hosting account with us. We’ll also edit all the configuration settings necessary for your web sites to be completely operational on our innovative cloud hosting platform.Our technicians are completely capable of transferring any type of site. With years of practical experience in this field, they’re experts in the inner workings of our web hosting platform, our Control Panel and all other widely used Control Panels. For them, transferring a custom–made application with a lot of custom libraries is as elementary as moving a simple WordPress weblog.

Q: Why do I have to move my web site? What does website migration entail?
Q: Web site migration sounds like lots of work. Just how long is it going to take?

A: We try to perform all web site migrations ASAP. Nevertheless, we do not have a set time frame for website migrations. There are certain elements that you need to take into consideration – the sheer size of your web site and the workload of our website migration team, etc. We always try to carry out each migration in under 48 hours. With smaller web sites, our staff typically manages to finish within 24 hours.

Q: Web site migration sounds like lots of work. Just how long is it going to take?
Q: Do you need something from me before you begin transferring my web site?

A: Yep. We’ll need to have the name of the website that you want us to move. We will also require a means to log in to your present hosting account so that we can get the files associated with your web site.

Q: Do you need something from me before you begin transferring my web site?
Q: The login details for my hosting account are sensitive. How can I trust you?

A: In order for us to start the migration of your account, you must first open an account with us. Opening an account with us will require that you to share practically the same info you have given to your old hosting provider. We’ve also got an extremely strict Privacy Policy, which specifies how private information is dealt with.

Q: The login details for my hosting account are sensitive. How can I trust you?
Q: Will my website be offline during the transfer?

A: Nope. Your website will continue to be visible online during the migration. As soon as everything is done on our end, we will tell you so that you can preview it and check for any problems. If everything’s alright, all you will have to do is update your domain’s DNS settings.

Q: Will my website be offline during the transfer?
Q: Will my present web hosting provider need to provide any information/help?

A: Nah. Apart from your login credentials for the Control Panel, we do not need anything. We’ll never contact your hosting provider. They won’t know anything about the migration either.

Q: Will my present web hosting provider need to provide any information/help?
Q: Does it make a difference what platform my present provider is using?

A: We can transfer your site from any hosting provider or any Linux–driven hosting platform so long as we can obtain access to the Control Panel and there’s File Transfer Protocol access available.The only websites that we’re unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.

Q: Does it make a difference what platform my present provider is using?